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Luxury Interactive 2014 (past event)
October 13 - 15, 2014
Rockefeller Group, New York, NY
Contact Us: 1.888.482.6012
Kerri Pollard
President
CJ Affiliate by Conversant
Check out the incredible speaker line-up to see who will be joining Kerri.
Download The Latest AgendaDay 1
Saturday, January 10th, 2015
09:40 C-Level Panel Discussion: Eliminating Channel Conflict Between In-Store And Online
As your online business continues to grow, it’s important for your brick and mortar stores are still accurately equipped with the right knowledge and right attitude. With the right infrastructure and right human touch, your luxury brand can truly be unbeatable in an omnichannel world. The executives on this panel discuss how they run their eCommerce world but are able to encourage their in-store business processes. Discussion points include:
• Assessing the importance of reinforcing your brand with store consultants to ensure they effectively represent the brand
• Analyzing a new corporate structure: giving commission to store consultants if product out is in store, but available online
• Ensuring sales consultants have a more effective method for collecting CRM data
• Assessing the importance of reinforcing your brand with store consultants to ensure they effectively represent the brand
• Analyzing a new corporate structure: giving commission to store consultants if product out is in store, but available online
• Ensuring sales consultants have a more effective method for collecting CRM data